Area residents notified Children's Mercy data breach may affect them Featured

Area residents notified Children's Mercy data breach may affect them Children's Mercy photo

Children's Mercy Hospital in Kansas City is apologizing to better than 60,000 people whose data may have been compromised late last year and early this year, including residents in and around Lyon County.

Information on the hospital's website, www.childrensmercy.org, says the hospital got "phished," where fake email communications look to be from respectable or trusted organizations. In early December, the hospital's information security team noticed unauthorized account access to a pair of employee email accounts linked to a phishing email address. Those accounts were reset, but two more employee email accounts were then affected later in the month. A third separate incident took place in early January.

Further investigation showed mailbox accounts for four of the five affected workers were downloaded by unauthorized people.

Children's Mercy is not aware any patient information was indeed misused, but thousands of patients may have had information compromised, with information from names, medical account numbers, vital signs, medical conditions, admission or discharge dates, diagnostic results, clinical information, demographics and even contact information all possibly in the wrong hands.

The investigation continues into the scope of this data breach. Children's Mercy started mailing patients who may have been affected back in January, and several residents in the KVOE listening area have confirmed receiving letters over the past week. It has also established a call center at 855-354-4116 to answer questions. There is also a website, www.childrensmercy.org/February2018, for people to get questions answered. In addition, Children's Mercy is offering free identity theft protection measures to affected families.

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Last modified on Wednesday, 04 July 2018 09:53