The Lyon County Sheriff's Office has had trouble duplicating reports of issues with a new phone system.
Members of the public had reported being tossed around to different departments on the menu, however, Undersheriff John Koelsch says they can't seem to find a problem.
Koelsch says the department had tried several times to replicate the issues by calling into the system without any success.
He reminds callers to be patient and listen to all the options before selecting one. In the event of an emergency, always call 911.